

If you misplace your certificate, you can log in to the account and obtain the serial number for your order. In some cases, it's necessary to contact your Adobe reseller or Information Technology department to obtain this information. The serial number is also listed in the Licensing website (LWS). Volume Licensing: The serial number is on your Adobe Open Options/Adobe Volume Licensing license certificate.For assistance obtaining your educational serial numbers, visit one of these sites: Educational: Teachers and students can obtain their serial number from the Adobe Educational website.

Registered serial numbers: If you have registered your serial number with an Adobe ID, this serial number is in your account under the Adobe ID.During all Online Store download orders, the serial number is automatically registered to your account. Retail customers can obtain their serial key through their account as well.

The Adobe Store sends the receipt to the email address you used as your Adobe ID when you purchased the product.
